SEWP VI Ordering Guide
SEWP Overview
NASA SEWP (Solutions for Enterprise-Wide Procurement), pronounced "soup," provides the latest Information Technology, Communication, and Audio-Visual (ITC/AV) solutions and services for all federal agencies and their approved contractors.
Created in 1993, SEWP I was the first Government-Wide Acquisition Contract (GWAC) in the federal acquisition space.
Originally, the contract vehicle provided only technology products for NASA and all other agencies. SEWP has continually evolved over the past 30 years, expanding its scope to meet the requests of its customers.
The SEWP vehicle represents acquisition innovation within the Federal Government. The program is self-funded through usage fees (0.34%) and provides all federal agencies with acquisition support for more than 50,000 orders a year.
About Gray Matters Technology Services
Gray Matters Technology Services supports federal agencies and partners with IT modernization, cybersecurity, cloud, data, workflow automation, and mission technology delivery.
Visit our website: www.graymatterstech.com
Fair Opportunity
FAR 16.505(b)(1) requires a fair opportunity for each awardee to be considered for orders exceeding the applicable micro-purchase threshold under multiple-award contracts, subject to the exceptions specified in that provision. The FAR states that the method to obtain fair opportunity is at the discretion of the Contracting Officer (CO) and that the CO must document the rationale for placement and price of each order. Using the SEWP online Quote Request Tool is the recommended method to assist in this activity and to augment the required decision documentation. The SEWP Quote Request Tool (QRT) will automatically include the Contract Holders within a selected Group or based on a suggested source.
Quotes, Support, and Order Issues
Obtaining a quote
We provide IT services only and do not resell hardware or software. To request a quote for services, use the NASA SEWP Quote Request Tool (QRT) or contact our SEWP VI team below. Quotes state a validity period, and we honor orders submitted within that period.
Installation, warranty, and support
Because we do not sell products, installation, basic and extended product warranties, and software support do not apply to our offerings. Service performance, acceptance, and support terms are defined in each delivery order. For any post-delivery question, contact the SEWP VI team below.
Troubleshooting an order
Contact us with your contract number, delivery order number, and a brief description of the issue. If it is not resolved, contact the NASA SEWP Program Office at help@sewp.nasa.gov or (301) 286-1478, Monday-Friday, 7:30 AM-6 PM ET.
SEWP VI Sales and Support Contacts
Christa Moyer
SEWP VI Program Manager
Cmoyer@graymatterstech.com
410-725-1155
Barbara A. Gray
SEWP Deputy Program Manager
Bgray@graymatterstech.com
202-420-1767
What's in scope for SEWP VI?
SEWP is designed to provide a broad suite of Information Technology, Communication and Audio Visual (ITC/AV) solutions and services. Technology is ever-evolving and for that reason SEWP's processes enable our Contract Holders to add new commercial technology and IT services to their contract daily, as requested by our customers. The focus of SEWP is on the full suite of technology offerings that simplify Governmental access and Industry offerings across the entire ITC/AV solutions and services landscape. SEWP is composed of three (3) scope categories detailed below. If you would like SEWP to determine if your requirement is within scope of the SEWP VI contract, please send an overview and/or bill of materials (BOM) to help@sewp.nasa.gov for review and feedback.
The SEWP Contracts were awarded by scope category, the three categories are:
- Category A - ITC/AV Solutions
- Category B - Enterprise-Wide ITC/AV Service Solutions
- Category C - Mission-Based ITC/AV Service Solutions
Category A
ITC/AV (Information Technology, Communications, and Audio-Visual Solutions)
Category B
Enterprise-Wide ITC/AV Service Solutions
Category C
ITC/AV Mission-Based Services
Ordering Process
The internal ordering process of each Agency varies. The process and accompanying forms for Purchase Requests (PR) and Delivery Orders (DO) that are issued against a SEWP contract is defined by the issuing Agency, not the NASA SEWP Program Management Office (PMO). The typical process is for an end-user to determine a requirement and generate a Purchase Request (PR).
The PR along with any necessary funding information is sent to that Agency's procurement office which results in the issuance of a DO. Any valid Federal Agency DO form, and the associated Delivery Order number may be used. The NASA SEWP Program Management Office (PMO) does not issue DOs - these must be issued through the issuing Agency's procurement office. The SEWP Program Management Office (PMO) reviews, processes and tracks issued DOs and forwards them to the Contract Holder(s).
Some Agencies have special requirements for issuing IT Delivery Orders. It is the Issuing Agency's Contracting Officers' (COs/KOs) responsibility to be aware of any Agency-specific policies regarding issuing orders via an existing contract vehicle and Government-Wide Acquisition Contracts. There are no requirements under the SEWP Contracts for issuing Agencies to use other intermediary procurement offices, except as directed through their own internal policies.
If modifications are made to any order, these modifications must also route through the SEWP Program Management Office (PMO).